Up to this point, the ticket booking process on the Ozon.Travel website consisted of six steps, two of which were left from the previous version of the system architecture. Because of the extra step, users sometimes didn’t finish the booking process. The studio developed a new interface and redesigned the booking process reducing the number of steps from six to four and eliminating the unfinished bookings problem.
An insurance box was added. By default the box is not checked—the client is left to decide whether he needs insurance or not. Only after the box is checked, the cost of insurance is included in the price.