• Ozon.Ru
  • Interfaces
  • My Orders section for Ozon.ru

    Overview   Process  

    Task: to simplify order handling for customers and for Ozon staff alike.

    Order info is presented more clearly now and you have the option to hide or show more details.

    ozon orders main
    The order status is color-coded

    Progress bar displays the current status.

    ozon orders paid
    Paid orders are stamped

    If you are not ready to pick up your order you can request that the warehouse extends the pick up time.

    ozon orders storage
    But do specify just how long

    Unpaid orders are held for a limited time only.

    ozon orders error
    Unfortunately we cannot hold your items for you past this date

    To cancel an order you do not have to call customer service, just do it online and mark your reason.

    ozon orders refuse
    Mini-questionnaire helps you choose the reason for cancellation and helps Ozon improve its service

    Release date: June 29 2011


    art director
    Roma Voronezhsky
    Ilya Aleksandrov
    technical director
    Andreyka Lechev
    Vasily Mamaevsky
    project managers
    Andrey Gundyrev
    Veronika Kyshova

    © 1995–2020 Art. Lebedev Studio

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