Tinkoff Credit Systems website

www.tcsbank.ru/en/ — in English

www.tcsbank.ru — in Russian

Problem. Make a website for a bank.

Tinkoff Credit Systems is a credit card bank. It offers new approach to client servicing and support—communication is done entirely via mail, by phone and through the Internet, and there are no real offices, desks or ad stands anywhere.

The site tells people how and why it works.

A bank with a human face


To obtain a card you need to fill out the form you receive by mail. Many seem to get confused over it. On the site, there is a separate page explaining how it should be done, so less questions can be asked over the phone and less mistakes occur.

If you need the card but the bank sent you no letter, you can order it online.

Credit card order form
Credit card servicing info

Release date: July 29 2016

Cast:

artistic director
art director
Ludwig Bistronovsky
designer
technical designer
Aleksandr Smetanka
calligraphist
Taisiya Lushenko
flash technologist
Aziz Zaynutdinov
technical director
Sergey Chikuenok
technologist
Ivan Poluyanov
editors
Sergey Rublev
Tatyana Devaeva
managers
Natalya Bubnova
Lola Kristallinskaya


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