• Interfaces
  • Russian Standard
  • Russian Standard bank video chat interface

    Overview   Process  

    Task: To design a simple interface for video chat.

    Russian Standard bank is planning to launch a new online customer service through video chat. Our studio has developed the interface for the customer-bank communications.

    russianstandard consultant
    Invitation to start a chat in kiosk in a bank branch
    russianstandard consultant number
    Enter your number if you wish to receive a call back

    Customer service agent discusses bank services and documents with a client.

    russianstandard consultant terms
    Document reading mode

    This new service will be available through the bank website and special kiosks.

    russianstandard consultant site
    Start the chat window

    Release date: April 11 2011

    Cast:

    art director
    Ludwig Bistronovsky
    designer
    Sergey Pozhidaev
    secret advisor
    Anna Kleymenova
    technical director
    Vladimir Tokmakov
    technologist
    Aleksey Khapov
    project managers
    Elena Ivanova
    Nina Lubysheva


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